This privacy policy explains how M9 Casino, an independent information portal, collects, uses and protects personal information when you visit m9-casino.com. We are committed to safeguarding your privacy and handling your data responsibly under Australian privacy law.
Who controls your data
m9-casino.com is the data controller for any information collected through this portal. We are an independent review and information site about M9 Casino — we do not operate the casino itself, hold player accounts, or process gambling transactions. The casino operator manages its own data separately under its own privacy policy.
What information we collect
We gather two kinds of information when you use this site:
- Technical data: your IP address, browser type, device information, pages visited, time spent on the site, and referring URL. This is collected automatically through cookies and server logs.
- Contact form submissions: if you write to us at [email protected], we collect the information you choose to provide — typically your name, email address and message content.
We do not collect payment details, identity documents, or gambling history. Those belong to the operator if you register with them.
Why we collect it
Technical data helps us understand how visitors use the portal — which pages are read, where traffic originates, and how the site performs across devices. We use analytics platforms to measure this, with the goal of improving navigation and content relevance.
Contact form data is used solely to respond to your enquiry. We do not add you to marketing lists without explicit consent, and we do not share your message with third parties beyond the processors named below.
Lawful basis
Under Australian privacy principles, we process your data on the following grounds:
- Legitimate interests: operating an informational website and understanding how it is used.
- Consent: where you have opted in to analytics cookies or submitted a contact form.
- Legal obligation: where we are required to retain records or respond to lawful requests.
Who else sees your information
We share data with a small number of processors who help us run the portal:
- Analytics providers: platforms such as Google Analytics process anonymised usage data to generate reports. You can opt out through browser settings or dedicated opt-out tools.
- Hosting and infrastructure: our web host stores site files and server logs in data centres within Australia or the European Economic Area.
- Email service: messages sent to [email protected] pass through our email provider, which stores them securely.
We do not sell, rent, or trade your personal information to anyone. Third-party scripts embedded on the site — such as advertising pixels or affiliate tracking — may set their own cookies; consult our cookie policy for details.
Your rights under Australian privacy law
You have the following rights regarding your personal data:
| Right | What it means |
|---|---|
| Access | Request a copy of the data we hold about you. |
| Rectification | Ask us to correct inaccurate or incomplete information. |
| Erasure | Request deletion of your data where we no longer need it. |
| Restriction | Limit how we process your data in certain circumstances. |
| Portability | Receive your data in a structured, machine-readable format. |
| Object | Opt out of processing based on legitimate interests or direct marketing. |
| Withdraw consent | Revoke permission for processing that relies on your consent. |
How to exercise your rights
To make a request, email [email protected] with "Data Request" in the subject line. Include enough detail for us to identify your enquiry — such as the date you contacted us or the pages you visited. We aim to respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au, the supervisory authority for data protection in Australia.
How long we keep your data
Technical logs and analytics data are retained for up to 24 months, after which they are automatically deleted or anonymised. Contact form messages are kept for as long as necessary to resolve your enquiry, typically no more than two years unless a longer period is required by law.
Protection of minors
This portal is intended for adults aged 18+ only. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently gathered data from a minor, contact [email protected] and we will delete it promptly.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any significant revision will be posted on this page with a new effective date. We encourage you to review this policy periodically.
Last updated: January 2025
Disclaimer: m9-casino.com is an independent information portal. We do not operate a casino, accept bets, or organise gambling activities. This site is for informational purposes and restricted to users aged 18+. If you need help with problem gambling, contact the National Gambling Helpline on 1800 858 858 or visit betstop.gov.au.